Citizen’s Charter | R2TMC Website

Republic Act No. 9485: an act to improve efficiency in the delivery of government service to the public by reducing bureaucratic red tape, preventing graft and corruption, and providing penalties therefor

CITIZEN'S CHARTER

Handbook	2021 (2nd Edition)
Compliance Report	Admission of Patients
	Availment of Point of Service-PhilHealth
	Blood Requisition
	Conduct of Public Bidding
	Dental Services
	Dietary Counselling for Out-Patients
	Drug Testing
	Emergency Consultation
	Filing of Application for Job Vacancies Published
	Histopathology
	Integrative Medicine Section (IMS) Services
	Issuance of Computed Statement of Accounts (SOA)
	Issuance of Eligible to Avail PhilHealth Benefit Slip
	Issuance of Itemized, Certified True Copy (CTC) of Statement of Account, Certified True Copy of Promissory Note, and Quotation Letter
	Issuance of Official Receipt or Acknowledgement Receipt
	Laboratory
	Medical Assistance
	Obtaining Drugs and Medicines for OPD, ER and In-Patients
	OPD Consultation
	OPD Triage
	Procurement of Goods, Supplies, Equipment
	Rehabilitation Medicine
	Request for Certificate of Employment (COE), Service Record and other Human Resource Documents
	Request for Certificate of Employment (COE), Service Record, Employment Verification and other Human Resource Documents (Online or via Electronic Mail)
	Vehicle Transport-Ambulance
	Walk-In Blood Donation